Leadership in Customer Excellence

2 DAY COURSE BENEFITS INCLUDE:
  • Defining exceptional customer care within your organisation.
  • Eliminating the toxic issues with regard to customer service within your organisation.
  • Creating effective Customer Relations Management (CRM) strategy.
  • Communicating excellence to your customers.
  • Managing the boundaries of service excellence within your organisation.
  • First and third person perspectives on service within your organisation.
  • Becoming a landmark of excellence.
WHO SHOULD ATTEND?
  • Senior and middle managers
  • Customer relations managers
  • Business owners
  • Any person interested in strategic knowledge and skills in the area of customer service and CRM.
CONTACT OUR CONSULTANT

Why choose us?

* Researched and structured practical training.

* Highly qualified facilitators

* Wide range of relevant and current topics.

* Interactive training.

* 11 Years of experience

Contact Info

 +27 11 626 9000

+27 11 507 5007

email-icon-hiinfo@premierconferencing.co.za

 

Social Media

Physical Address

52 Vorster Avenue

Cnr Glen Avenue, 

Vista Place, UG2

Glenanda

Johannesburg South 

2091

Search